top of page
Frequently asked
QUESTIONS
Frequently asked questions
Customers are responsible for return shipping costs for all returns and exchanges. We recommend using a trackable and insured shipping method.
If your order arrives damaged, incorrect, or missing items, please contact us within 5 days of delivery and include photos so we can assist you promptly.
Custom orders are non-refundable.
Full details are available on our Return & Exchange Policy page.
Orders are processed and shipped within 3–5 business days after successful submission.
Delivery times vary based on the shipping method selected:
USPS Media Mail: Typically arrives within 5–7 business days after shipment
USPS Priority Mail: Guaranteed by USPS to arrive within 3 business days, with most orders arriving in 2 business days
Tracking information is emailed once your order ships.
Yes! Deeply Rooted Books hosts literary events and community experiences centered on Black authors and Black perspectives, including author talks, readings, and curated discussions.
Please visit our website's or follow us on social media for announcements about upcoming events and future book club opportunities.
bottom of page
